TERMS OF SERVICE

OVERVIEW

Welcome to Fine & Fire! The terms “we,” “us,” and “our” refer to Fine & Fire. Fine & Fire operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Fine & Fire is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We make every reasonable effort to display our products as accurately as possible. However, colors, finishes, dimensions, and product appearance may vary slightly from what appears on your screen due to your device, display settings, lighting, photography, and the individual characteristics of jewelry pieces.

We do not guarantee that the appearance or quality of products purchased will exactly match their digital representation.

All product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue any product and to limit quantities available to any person, geographic region, or jurisdiction.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Fine & Fire reserves the right to accept or decline your order for any lawful reason at our discretion.

Your order is not accepted until Fine & Fire confirms acceptance and payment has been successfully received and processed.

Please review your order carefully before submitting it, as we may be unable to accommodate cancellation or modification requests after an order has been accepted.

If we decline, modify, or cancel an order, we will attempt to notify you using the email address, billing information, or phone number provided when the order was placed.

Purchases are subject to our Return and Refund Policy.

You represent that purchases made through our store are for personal or household use and not for unauthorized commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect when your order is placed and will appear in your order confirmation.

Unless otherwise stated, listed prices do not include applicable taxes, shipping, handling, customs duties, or import charges.

From time to time, Fine & Fire may offer promotions governed by additional terms and conditions. If promotional terms conflict with these Terms, the promotional terms will apply to that promotion.

You agree to provide current, complete, and accurate purchase, payment, and account information.

You represent and warrant that payment information supplied by you is accurate and that you are authorized to use the applicable payment method. You agree to pay all charges incurred at the posted prices, including applicable shipping charges and taxes.

SECTION 5 – SHIPPING AND DELIVERY

All delivery dates and transit times provided by Fine & Fire are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, severe weather, incorrect customer information, or circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information when placing an order.

Additional information regarding shipping is available in our Shipping Policy.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including trademarks, brand names, text, images, graphics, product photography, videos, audio, logos, designs, website content, and the selection and arrangement thereof, are owned by Fine & Fire, its affiliates, or licensors and may be protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, sell, or transmit material from the Services without prior written authorization from Fine & Fire, except where otherwise permitted by law.

Nothing in these Terms grants you ownership or licensing rights to Fine & Fire's intellectual property, Shopify's intellectual property, or the intellectual property of third parties.

Fine & Fire's names, logos, product names, designs, and slogans may be trademarks of Fine & Fire or its licensors and may not be used without permission.

Shopify's names, logos, product names, designs, and slogans are trademarks of Shopify. Other names, logos, and trademarks appearing through the Services belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor and over which we may have limited or no control.

You acknowledge that access to such tools is provided “as is” and “as available,” without warranties, representations, or endorsements.

Your use of third-party tools is at your own risk and discretion. You should review and understand the terms applicable to any third-party service before using it.

We may introduce new features, tools, or resources through the Services in the future. Such features will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to websites, services, materials, or functionality provided by third parties.

Fine & Fire is not responsible for examining or evaluating the content, accuracy, security, policies, or practices of third-party websites.

If you access a third-party website through our Services, you do so at your own discretion and risk.

Please review the policies and practices of third parties before entering into transactions with them. Questions or concerns regarding third-party products or services should be directed to the applicable third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Fine & Fire is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Fine & Fire.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Fine & Fire, including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Fine & Fire.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because our Services are hosted by Shopify, Shopify may collect and process personal information relating to your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to Shopify and other service providers that assist in operating our store, processing payments, fulfilling orders, providing customer support, and delivering other Services.

Please review our Privacy Policy for additional information regarding the collection, use, and disclosure of personal information.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, reviews, feedback, proposals, plans, photographs, or other content (“Feedback”), you grant Fine & Fire a worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback as permitted by applicable law.

You represent that you own or have the necessary rights to submit such Feedback and that your Feedback does not violate another person's intellectual property, privacy, publicity, or other rights.

You may not submit unlawful, abusive, defamatory, obscene, fraudulent, misleading, or malicious content or content containing malware.

You are responsible for the Feedback you submit and its accuracy.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or transit times.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information as appropriate.

Where permitted by applicable law, we may cancel an order if information materially affecting that order was inaccurate.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to violate applicable laws or regulations; infringe intellectual property rights; harass, abuse, threaten, defame, or harm another person; transmit false or misleading information; distribute spam or unauthorized solicitations; impersonate another person or entity; transmit malicious software; collect personal information unlawfully; interfere with the security or operation of the Services; or otherwise use the Services in a manner that could harm Fine & Fire, Shopify, our customers, or third parties.

We reserve the right to restrict or terminate access to the Services where we reasonably determine that these Terms have been violated.

SECTION 14 – AGENTS AND AUTOMATED ACCESS

If software, automated tools, artificial intelligence systems, or autonomous or semi-autonomous agents access or interact with the Services, such access must comply with these Terms and any technical restrictions or instructions we establish.

Automated systems may not conceal their nature, circumvent security measures, bypass CAPTCHAs or other access controls, or interfere with restrictions designed to protect the Services.

We reserve the right to restrict or block automated access to the Services.

SECTION 15 – TERMINATION

We may terminate or restrict your access to the Services where permitted by applicable law, including where we reasonably determine that these Terms have been violated.

You remain responsible for amounts properly due before termination.

Provisions that by their nature should survive termination—including intellectual property, limitations of liability, indemnification, governing law, and related provisions—will continue to apply after termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services and products offered through the Services are provided “as is” and “as available,” except for warranties or guarantees that cannot legally be excluded.

We do not guarantee that access to the Services will always be uninterrupted, timely, secure, or error-free.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded or limited.

SECTION 17 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FINE & FIRE AND ITS AFFILIATES, PARTNERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.

SECTION 18 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Fine & Fire, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, losses, liabilities, damages, or reasonable legal expenses arising from your material breach of these Terms, violation of applicable law, or infringement of a third party's rights.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed as necessary.

The remaining provisions will continue in full force and effect.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms and the policies referenced herein constitute the agreement between you and Fine & Fire regarding your use of the Services, except where otherwise required by applicable law.

SECTION 21 – ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

Fine & Fire may transfer or assign its rights and obligations under these Terms as permitted by applicable law.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services will be governed and interpreted in accordance with applicable law in the jurisdiction where Fine & Fire is headquartered, subject to any mandatory consumer protection laws that may apply.

SECTION 23 – HEADINGS

Headings used in these Terms are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.

SECTION 24 – CHANGES TO TERMS OF SERVICE

You may review the current version of these Terms of Service on this page.

We reserve the right to update, change, or replace portions of these Terms by posting updated Terms on our website.

Where required by applicable law, we will provide appropriate notice of material changes.

Your continued use of the Services following the effective date of updated Terms constitutes acceptance of those changes to the extent permitted by applicable law.

SECTION 25 – CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

Fine & Fire
Email: hello@fineandfire.com